Juicer is committed to GDPR compliance. This article summarizes how Juicer handles personal data, the agreements available to EU customers, and the rights you can exercise as a data subject. For the full details, see our Privacy Policy.
GDPR compliance
Juicer aligns its practices with GDPR requirements and selects sub-processors that meet the same standard. Concretely, that means:
Documented data collection, retention, and protection practices.
User controls for managing your data through your Juicer account.
Data Processing Agreement (DPA) and Standard Contractual Clauses (SCCs)
If your organization needs a Data Processing Agreement (DPA) or Standard Contractual Clauses (SCCs) for international data transfers, you can download the current versions directly from juicer.io/standard-contractual-clauses. The page hosts both documents in their latest form—no separate request is needed.
Data controller and data processor
When you use Juicer to aggregate social media content for your website, you are the data controller for the content and any personal data displayed in your feeds. Juicer is the data processor—we process that content on your behalf, under your instructions, in line with the DPA referenced above.
Our data protection practices
What we don't do:
We don't store personally identifiable information about visitors who view Juicer feeds on customer websites.
We don't track Juicer users beyond what's required to operate the service (the essential cookies and analytics described in our Privacy Policy).
What we do:
Keep personal data collection to the minimum needed to operate the service.
Apply industry-standard security measures to protect the data we hold.
Review and update our privacy practices regularly.
Provide user controls for managing the data associated with your account.
Data subject rights
As a data subject under the GDPR, you have the right to access, rectify, erase, restrict, and port your personal data. Most of these can be exercised through your Juicer account settings; for anything you can't action yourself, please contact us and we'll handle the request within the timeframes the GDPR requires.
Breach notification
In the event of a personal data breach affecting your data, Juicer will notify affected customers without undue delay and, where required, within the 72-hour window specified by the GDPR.
Questions about Juicer's GDPR practices?
If you have a question about how Juicer handles a specific GDPR requirement, please contact us.