White labeling lets you run your Juicer dashboard on your own domain with your own logo, so your clients never see Juicer's branding. It's an add-on for Juicer's Enterprise plan that we set up together with you. This article covers what it does and how to get it.
What white labeling does
With white labeling, your clients' login and dashboard live on a custom domain you choose (for example, feeds.yourcompany.com) instead of a juicer.io URL, and your logo replaces Juicer's throughout. From your clients' point of view, the dashboard is yours, and Juicer is never mentioned.
How to get white labeling
White labeling isn't part of the base Enterprise plan, it's an optional add-on we set up with you. To get started, reach out via contact us > Enterprise request. We'll look at how you want to use it, tailor the setup to your needs, and get it in place for your account.
What setup involves
So you know what to have ready, here's what white labeling involves. We'll walk you through each part:
A custom domain — you choose the domain or subdomain your clients will use (for example, feeds.yourcompany.com).
DNS records — we provide the DNS records to add at your domain registrar or DNS provider (GoDaddy, Cloudflare, Namecheap, and so on). Once they're in place and verified, your domain goes live, which usually takes a few hours and can take up to 48.
Your logo — your logo replaces Juicer's across the dashboard (recommended size 187 × 50 px).
Your social sources — you add and manage your social sources as usual on juicer.io, and your clients log in at your custom domain to view and moderate, without ever seeing a juicer.io URL.
⚠️ Important: You'll need access to your domain's DNS settings to complete setup. Without them, the domain can't be verified and the dashboard won't load on your custom domain.
Connecting social accounts from your own domain
Most accounts connect their social sources on juicer.io, which works normally. Connecting a social account directly from your white-label domain is the one part that needs our help, because the social platforms only allow logins from juicer.io's registered addresses. If you or a client needs to connect a social account from your domain, let us know and we'll set it up. See "URL blocked" error when connecting Facebook or Instagram for the Facebook and Instagram specifics.
Keep client emails out of spam
Invitation, confirmation, and password-reset emails go to your clients from your white-labeled domain. To keep them out of spam folders, authenticate Juicer's email sending against your domain with SPF, DKIM, and DMARC records. See How to set up SPF, DKIM, and DMARC for white-labeled Juicer accounts for the exact records to add.
How collaborators are affected
When white labeling is enabled, collaborators can't add or remove sources on their assigned feeds, though they can still moderate posts and manage the existing social sources. If you'd like collaborators to keep adding and removing sources, we can turn that back on per account, so just let us know.
Troubleshooting
Your domain isn't going live
Check that every DNS record matches what we provided exactly, and allow time for DNS to propagate (up to 48 hours). If it still won't verify, contact us and we'll look at the configuration.“URL Blocked” error when connecting Facebook or Instagram
This is expected on a custom domain. See "URL blocked" error when connecting Facebook or Instagram for the workaround.Client emails landing in spam
Set up SPF, DKIM, and DMARC for your domain, see How to set up SPF, DKIM, and DMARC for white-labeled Juicer accounts.
If your white-label domain won't go live after the DNS records are in place, contact us with your custom domain and a screenshot of the records you added, and we'll check the configuration.