Before proceeding: If you do not have an Instagram Business account, you must create one first (or switch a personal Instagram account to a business one), and connect it to a Facebook business page. Please view our tutorial for that here

To display posts from Instagram based on a hashtag, you must first connect an Instagram Business account to Juicer. This step is required by Instagram and its parent company, Facebook. Posts from the Instagram Business account will not be displayed in Juicer, it is used only for verification purposes. 

Every Instagram Business account is linked to a corresponding Facebook business page, which you manage via your personal Facebook account. Thus, your personal Facebook account is what you will actually connect to Juicer before you can create Instagram hashtag sources.

Confusing? Yes! But this is how Facebook and Instagram would like services like ours to verify your permissions.

This connection will ultimately be displayed on the "Your Social Connections" page, located at If you do not have a Facebook account connected here yet, you will see something like this:

Simply click the + icon, and you will be prompted to connect your Facebook account to Juicer. 

Once you have a Facebook connection on this page, you might see this:

This indicates that your Facebook account is connected properly, but there is no Instagram Business account currently associated with it. Therefore, Instagram hashtag support is not available. Please double check that you have followed the necessary steps, then try refreshing your Facebook connection (with the refresh 'arrows' icon).

Once you have the necessary validation, you will see this:

At this point, you can add an Instagram hashtag source into your feed using the "Add social media source" button. 

Rather than the above method, you can also simply select "Add social media source" from your main Juicer dashboard and choose "Instagram Hashtag". Our software will automatically prompt you to establish the needed connection. 

Please note: Because of new restrictions made by Instagram, it's not possible to display the usernames or profile images of posts containing your chosen hashtag. This information is no longer provided to services like Juicer, as a privacy measure for Instagram users.  

Also: You can view the Facebook/Instagram developer documents here.


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