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Not seeing new Instagram posts on Juicer?

Here's what to do.
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Mario
Updated 1 month ago
If your Juicer feed isn't displaying new Instagram posts or old posts look broken, follow these steps:

  1. Check your username: If you've changed your Instagram username, remove the current Instagram source and add it again with the updated username.

  2. Refresh your connection:
    • Log out of Instagram in your browser
    • Go to Connected Social Accounts
    • Click the red "+" button next to Instagram
    • Reconnect your account

  3. During authentication:
    • Allow "Content" access to the Juicer app
    • Click "Allow" to establish the connection

      ☀️ If you'd like to remove Juicer entirely from the list of allowed websites on your Instagram profile and try re-adding it, you can do so in your Instagram Apps and website settings.



  4. Make sure the Instagram account is added to your Juicer dashboard's "Connected Accounts" area and that the connection status is Valid.

  5. For multiple accounts: Repeat the process, ensuring you're logged out of Instagram each time before adding a new account.
    ⚠️ This part about making sure you're logged out from the previous Instagram account before trying to connect to a new one is very important!

☀️ If issues persist, try removing (x) and re-adding (+) your Instagram account.

Note: Due to Instagram API limitations, Juicer cannot obtain comments.

If you have any questions or need any help, please email us at hello@juicer.io.



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