To fix this, first make sure that your browser is not logged into any Instagram accounts (visit instagram.com and make sure you are logged out), this step is essential.
Then, visit the Connected Social Accounts page of your Juicer account.
Click the chain icon that appears by Instagram, as shown on the right here:
You should be prompted to enter the login details for an Instagram account. Enter those details for an Instagram account that appears within the "Social Media Sources" area of Juicer. Any account listed there must also be connected here.
Once this connection is established, it should say "Connected as [the account name]" in the area shown above. Juicer will automatically run a process to re-sync your posts, but this process can take anywhere from a few minutes to a day. Check back in a while to see if new posts have come through to your feed or your "Moderated Posts" area.
You may have more than one Instagram account listed in your "Social Media Sources" area. If so, you can follow the process above multiple times. Please continue to make sure that you are logged out of Instagram each time that you click the orange chain icon.
If you a want a 1:1 demo please schedule a time with Tish
If you have any questions or need any help please email us at [email protected]