Videos in your feed may have stopped working due to a recent Facebook change. Fortunately, there's a simple solution.

In April 2018, Facebook implemented a new restriction that requires an additional step in Juicer to display video posts.

If you have a Facebook page as a source added as a source, visit your Connected Social Accounts page, and connect a personal Facebook page that has administrative powers for the Facebook page you are displaying in the feed.

For example, if you are displaying the Facebook page @YourBusiness in your Juicer feed, and you are an admin for that page, simply visit the Connected Social Accounts page, and add your Facebook profile by clicking the + button next to your Facebook connection.

Once you have established that connection, the video posts in your Juicer feed should function properly again, although it may require waiting until your next scheduled refresh (which will depend on your plan level).

⚠️ Note: Your personal Facebook posts will NOT appear in the feed. This connection simply authorizes Juicer to access your business page's content.

If you have any questions or need any help please email us at hello@juicer.io