Even if your card on file is working elsewhere, banks can still decline your payment to Juicer for a variety of reasons.
In some cases, a credit or debit card for an account with sufficient funds can still be declined by your card provider. This most commonly occurs as a security measure by your bank or credit union, who notices that Juicer is processing a monthly or yearly payment.
In these situations, you can either try another card, or alert your current card provider that Juicer is a safe vendor and that you approve future transactions.
If you'd like to know the specific error the bank is returning to Juicer, please contact us at hello@juicer.io. Please note that Juicer cannot "force" through a payment when this occurs, as your card provider is declining the transaction, although we can try again manually for you.
If you a want a 1:1 demo please schedule a time with Tish
If you have any questions or need any help please email us at hello@juicer.io
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