Understanding Post Retrieval in Juicer
Juicer's software obtains posts from social networks in batches, which means you might be missing some posts. Here's what you need to know:
Initial Post Retrieval
- When you add a new source to your Juicer feed, we obtain a certain number of recent posts.
- The number varies by social network (e.g., around 50 posts for X (Twitter) or Facebook and fewer for LinkedIn).
- New feeds may not show many posts initially until more content is pulled in at your plan's update frequency.
Retrieving Historical Posts
For social account sources (@Username from Instagram, X (Twitter), LinkedIn, or Facebook):- We can usually pull through historical posts.
- Contact us at hello@juicer.io, and we'll run this process for you for a fee.
- Note: This feature is not available for all social networks.
For hashtag sources:
- We cannot obtain historical posts due to social network restrictions.
- E.g., Instagram only allows hashtag post imports from the last 24 hours and X/Twitter for the past 7 days.
If you have any questions or need help, please email us at hello@juicer.io.