Changing Login Details for Your Juicer Account
Updating Login Email Address
If you need to transfer ownership of your Juicer account to a client or colleague, you can change the login email address from the Account Settings. Here's how:
- Log into your Juicer account
- Go to Account Settings
- Update the email address associated with the account
- Set a temporary password that you feel comfortable sharing with the new account owner
- Share the new login details with the client or colleague
Updating Credit Card Details
To change the credit card details associated with your Juicer account, please follow the instructions in this article: How to update your payment and billing details.
Note: If you are transferring account ownership, the new account holder may need to update the credit card details once they have access to the account.
Transferring Account Ownership
When transferring ownership of a Juicer account to a client or colleague, please keep in mind:
- Juicer cannot remove the payment method for an active subscription
- You will need to facilitate the transition of the payment method to the new account holder
- Alternatively, Juicer can downgrade the account to our free plan, giving the new account holder until the end of the current billing period to re-upgrade the subscription before the account loses its paid features
If you have any questions or need assistance, please email us at hello@juicer.io.