Instagram has closed down their old username API, so you will need to reconnect any Instagram username tokens you have on your Connected Social Accounts page. Here is what you should know and how to get that configured.
If you had Instagram username sources prior to spring of 2020, they were originally connected to the Instagram legacy API, which has closed down. Juicer has connected our software to the latest Instagram username API so that you can continue displaying posts from your Instagram username sources.
To connect to the new API, you must re-establish any Instagram tokens you have on your "Connected Social Accounts" page:
- Go to Instagram.com and log out, if your browser is logged in. (this is critical so that you don't connect the wrong Instagram account. Please note: If you are entering multiple Instagram connections to Juicer, you must log out of Instagram again after each successful addition.)
- Go to juicer.io/social-accounts, click the + icon under the header "Instagram usernames", and enter the login details for your various Instagram source accounts. If you still had connections to the old, legacy API, you may see them as expired under a "legacy API" section.
- After your refresh occurs (based on your plan), your Instagram sources in your social feed should pull in your latest posts as they usually do.
If you have any issues or questions please email us at juicer.io/contact