A Google Reviews source pulls the customer reviews of a Google Business listing into your Juicer feed. The reviews appear alongside any other social content you have in the feed.
Prerequisites
To add a Google Reviews source you need:
A Google Business listing with an address. Your business must appear on Google Maps.
Adding a Google Reviews source
Navigate to your feed dashboard and click + Add source.
Select Google Reviews from the list of sources.
Search for your business by name. Juicer uses Google autocomplete, so you should see your business appear as you type.
Select your business from the results. You'll see a preview with a map pin and your current rating.
Click Add source to add it to your feed.
⚠️ Google doesn't list service-area businesses that don't have a physical address in their Places directory. If your business doesn't appear when searching, this is likely the reason.
How Google reviews are collected
Google doesn't make all of a business's reviews available at once. Instead, Google selects 5 featured reviews at any given time. This is a limitation of the Google platform, not Juicer.
Here's how it works.
Each time Juicer syncs your source, we receive whichever 5 reviews Google is currently featuring.
Google periodically rotates which reviews are featured, based on their own algorithm (considering factors like recency, helpfulness, and length).
We save every review we receive, so your collection grows over time as Google rotates different reviews into the featured set.
Reviews are displayed in order of when they were originally written, not when Juicer fetched them.
This means that while you won't see all your reviews immediately after adding the source, Juicer will gradually build up a more complete collection as Google cycles through different featured reviews.
Important notes
New reviews may not appear immediately. A review that was just posted might not be in Google's featured set right away, so there can be a delay before Juicer picks it up.
There's no fixed rotation schedule. Google doesn't disclose how often they change the featured reviews. For active businesses it may change within days, for less active ones it could take longer.
Tips
Pin a favorite review. You can pin your best review to the top of your feed so it's always the first thing visitors see.
Add a call-to-action button. Add a CTA to your review posts with a link to your Google review page, encouraging visitors to leave their own review.
Use moderation. Enable manual approval in your Moderation settings to review and approve posts before they appear in your feed.
If your business doesn't show up in the autocomplete, or reviews aren't appearing after a few syncs, contact us with the feed name, the exact business name and address you searched for, and the Google Maps URL for your listing, and we'll take a look.