A source is any social media account or hashtag whose posts you display. Your sources are shown within the feed, which is the wall of posts that you embed on your website.
Prerequisites
To add a Google Reviews source, you need:
Google Business listing with an address (your business must appear on Google Maps)
Adding a Google Reviews Source
Navigate to your feed dashboard and click + Add source.
Select Google Reviews from the list of sources.
Search for your business by name. Juicer uses Google autocomplete, so you should see your business appear as you type.
Select your business from the results. You will see a preview with a map pin and your current rating.
Click Add source to add it to your feed.
⚠️ Google does not list service-area businesses that do not have a physical address in their Places directory. If your business doesn't appear when searching, this is likely the reason.
How Google Reviews Are Collected
Google does not make all of a business's reviews available at once. Instead, Google selects 5 featured reviews at any given time. This is a limitation of the Google platform, not Juicer.
Here is how it works:
Each time Juicer syncs your source, we receive whichever 5 reviews Google is currently featuring.
Google periodically rotates which reviews are featured, based on their own algorithm (considering factors like recency, helpfulness, and length).
We save every review we receive, so your collection grows over time as Google rotates different reviews into the featured set.
Reviews are displayed in order of when they were originally written, not when Juicer fetched them.
This means that while you will not see all your reviews immediately after adding the source, Juicer will gradually build up a more complete collection as Google cycles through different featured reviews.
Important Notes
New reviews may not appear immediately. A review that was just posted might not be in Google's featured set right away, so there can be a delay before Juicer picks it up.
There is no fixed rotation schedule. Google does not disclose how often they change the featured reviews. For active businesses it may change within days; for less active ones it could take longer.
Tips
Pin a favorite review: You can pin your best review to the top of your feed so it is always the first thing visitors see.
Add a Call to Action button: Add a CTA to your review posts with a link to your Google review page, encouraging visitors to leave their own review.
Use moderation: Enable manual approval in your Moderation settings to review and approve posts before they appear in your feed.
Conclusion
Google Reviews is a great way to showcase customer feedback on your website. While the 5-review-at-a-time limitation means it takes some time to build up your full collection, Juicer handles this automatically. Just set it up, and your reviews will accumulate over time.