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How to use AI moderation in your Juicer feed

AI moderation reviews each post against rules you set: harmful content, custom plain-English rules, and sentiment filter. Available on Pro plans and above.

Written by Mario T.

AI-powered moderation reviews every new post in your Juicer feed against criteria you set, and rejects the ones that don't match automatically. You can combine three sub-filters—harmful content, custom rules in plain English, and sentiment—to fit your moderation needs.

🔑 Available on: Pro, Team, Enterprise, and Custom plans (and during the Juicer trial). For the broader moderation tools available on all paid plans, see How to moderate and filter your Juicer feed.

How AI moderation works

AI moderation analyzes each post's text using a language model. For every post, it checks the rules you've enabled and decides whether the post should appear in your live feed or be sent to the Trash tab in your moderation queue.

  • Posts that pass all rules go straight to your live feed.

  • Posts that fail a rule are rejected automatically, and the reason is shown on the post card so you can audit decisions.

  • You can review and restore any AI-rejected post from Trash.

Turning AI moderation on

  1. Open the Moderation panel from your feed's toolbar.

  2. Select AI-powered moderation.

  3. Toggle the sub-filters you want to use (you can use one, two, or all three).

  4. Click Apply filters.

The three sub-filters

Remove harmful content

Automatically filters posts that contain hate speech, violence, sexual content, harassment, or self-harm. This is the simplest filter to enable—no configuration needed.

Use it when you want a baseline level of safety on a public-facing feed without writing custom rules.

Custom moderation rules

Describe what posts to allow or block in plain English. The AI reads each post and decides whether it matches your rule.

Example rules that work well:

  • "Only show posts about sustainable fashion."

  • "Block posts that promote competitor brands."

  • "Reject posts that mention crypto, NFTs, or get-rich-quick schemes."

  • "Allow only posts featuring our products or brand mentions."

  • "Block posts asking for likes, follows, or shares."

🔍 Tips for writing good rules:

  • Be specific about the topic, audience, or intent—the more concrete your rule, the more consistent the AI's decisions.

  • Use "only show" or "allow" for inclusive rules; use "block" or "reject" for exclusive rules.

  • Combine the harmful-content filter with custom rules for layered protection.

Sentiment filter

Keeps only posts matching the sentiments you select:

  • Positive—posts with an upbeat, supportive, or enthusiastic tone.

  • Neutral—informational or factual posts without strong emotion.

  • Negative—posts expressing complaints, criticism, or frustration.

Most customer-facing feeds keep Positive and Neutral selected and exclude Negative. You can enable any combination.

Applying AI moderation to existing posts

When you click Apply filters, you can choose:

  • New posts only—AI reviews posts going forward; your existing feed is unaffected.

  • Existing posts too—AI also analyzes posts already in your feed. The analysis runs in the background and may take a few minutes on feeds with many posts. You can close the dialog and continue working—results appear in the moderation queue as they complete.

Reading the AI's reasoning

When AI moderation rejects a post, the post card in the Trash tab shows a short reason explaining which rule the post failed. Hover the indicator to see the full explanation.

Use this to:

  • Confirm that AI is rejecting posts for the right reasons.

  • Spot patterns where you might need to refine your custom rule wording.

  • Manually restore any post the AI got wrong.

Troubleshooting

AI is rejecting posts I want to keep

Check the rejection reason on the post card. Common causes:

  • Custom rule is too strict—rephrase to be more permissive (for example, "show posts related to fashion or apparel" rather than "only show posts about sustainable fashion").

  • Sentiment filter is excluding edge cases—posts with mixed sentiment may fall outside the categories you've chosen. Try adding Neutral.

  • Harmful-content filter is over-flagging—the harmful-content filter is conservative by design. If it's flagging posts you want to keep, consider turning it off and relying on custom rules instead.

You can always restore individual posts from Trash while you tune the rules.

AI is letting through posts I want blocked

Refine your custom rule to name the specific topic or pattern you want to exclude. If the issue persists, combine custom rules with sentiment filtering for an extra layer.

I don't see the AI moderation option

AI moderation is a Pro-and-above feature. If your plan is Lite, Starter, or Free, you'll see the option grayed out with a Pro badge. Upgrade your plan to use it.

Need help?

If you'd like a recommendation on which combination of sub-filters fits your feed's goals, please contact us.

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