Skip to main content

Not seeing new posts

A checklist of the most common reasons new posts may not be appearing in your Juicer feed, and how to resolve them.

E
Written by Elis M.

If new posts aren't appearing in your Juicer feed, work through this checklist. Most cases come down to update timing, source connections, or feed-level settings.

Check your plan and update frequency

  • Free-plan feeds sync once every 24 hours.

  • Paid plans sync more often, with the exact cadence depending on the plan. See the pricing page for details.

  • Some sources stop working on the Free plan after the 7-day trial ends, including X (Twitter), LinkedIn, Bluesky, Instagram Stories, and all hashtag sources. Upgrading to a paid plan restores them.

Recently added or refreshed connections

Review your feed settings

  • In the Settings panel, check whether Only show posts with images or Only show posts with videos are enabled. Either toggle can hide otherwise valid posts.

  • Make sure Post order is set to Most recent first if you expect new posts at the top.

  • If older posts stay at the top of your feed, check whether they are pinned. Pinned posts always appear above all other posts, whatever Post order is set to. To remove a pin, find the post in your feed editor or in Moderation and click the Unpin icon.

Check the Moderation queue

  • Open Moderation in the bottom bar and look in the Moderation queue tab for posts awaiting approval.

  • Open the Filtering panel and review your filter rules to make sure you aren't accidentally rejecting the posts you want.

Platform-specific causes

LinkedIn

  • LinkedIn's API does not expose slideshows, reshared posts, document and YouTube video previews, or GIFs, so these post types won't sync into Juicer.

Instagram

Facebook

Facebook Business Integrations with the View and edit dialog for Juicer open, listing Manage your business and Instagram permissions

YouTube

  • A live stream that has not started yet is dated to when it was scheduled, not when it airs, so it can appear further down the feed than you expect. It moves to the top once the broadcast begins and the feed next syncs, see YouTube sources: adding and troubleshooting.

If posts are still missing after working through the checklist, contact us with the feed name, the source name (or URL) you expect to see posts from, and an example of a recent post that should be appearing but isn't, and we'll take a look.

Did this answer your question?