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Missing Instagram posts: Reels, collaborative posts, or tagged photos

When Instagram posts don't appear in your Juicer feed, the cause is usually one of three things: they're Reels (need a separate source), they're collaborative posts (Instagram API limitation), or someone else tagged you (use a Mentions source).

Written by Mario T.

If some of your Instagram posts are not appearing in your Juicer feed, there are three common reasons. Check the most likely one first.

👑 A crown marks a feature that needs a paid plan. You can try these free during your trial. See the pricing page to compare plans.

1. The missing posts are Reels

Instagram treats Reels as a separate content type from regular photos and videos. A standard Instagram source in Juicer only fetches photos and videos, not Reels. To display Reels, add a separate Instagram Reels source.

Check your Instagram profile—if the missing posts appear under the Reels tab (the clapperboard icon), they need a dedicated Reels source in Juicer.

How to add Instagram Reels

  1. Go to your feed dashboard.

  2. Click + Add source.

  3. Click the Instagram icon.

  4. Select your Instagram username from the dropdown.

  5. Set Content type to Reels.

  6. Click Add source.

Your Reels will start appearing in your feed shortly after adding the source. For full details, see Instagram Reels are not showing up in my Juicer feed.

2. The missing posts are collaborative posts

Instagram collaborative posts (posts co-authored with another account) are not available through the Instagram API. Instagram does not consider collaborative posts as owned by any single account, so third-party platforms like Juicer cannot access them. Unfortunately there is no workaround for this limitation.

3. The missing posts are photos where someone tagged you

A standard Instagram source only pulls posts from your own account. Posts where other users tagged your account—the ones that appear under the Tagged tab on your profile—don't come through a regular Instagram source.

The solution is to add an Instagram Mentions source. It captures posts where other users tag your account in their photos or videos, plus posts that @mention you in the caption.

How to add an Instagram Mentions source

  1. Go to your feed dashboard.

  2. Click + Add source.

  3. Click the Instagram icon.

  4. Select the Mentions tab.

  5. Choose your Instagram username from the dropdown and click Add source.

⚠️ Instagram Mentions require an Instagram Business or Creator account linked to a Facebook Page you admin, connected via Facebook (not via "Login with Instagram"). Personal accounts aren't supported by Meta's API for this endpoint. See Mentions sources — Adding and troubleshooting for setup details.

If you can't meet those requirements—for example, the account is personal—you can still get tagged content into your feed by:

  • Branded hashtag—ask people tagging you to also include a hashtag you own, and add that hashtag as a Hashtag source.

  • Add posts by URL 👑 (paid plans)—if a handful of tagged posts really matter, open Sources in your feed dashboard, click the Add Post button next to any Instagram source, and paste the link to the public post. Juicer imports it with its photo or video.

  • Re-create as custom posts—if the post isn't public, save the image and re-create it in your dashboard via the Custom post panel (image upload + caption + author name). See Custom posts: add your own content to your Juicer feed for setup.

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