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Instagram sources - Adding and Troubleshooting

A guide on how to connect your Instagram account and set up your source on Juicer.
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Mario
Updated 1 week ago
To display the posts from a specific Instagram account in the Juicer feed you have to
  1. Connect your Instagram account with your Juicer account and 
  2. Add an Instagram source
    and we will do the rest. You can do this for as many accounts as you like within Juicer. Adding or refreshing those connections is done on your Connected Social Accounts page.

⚠️ Before starting, we recommend that you visit instagram.com and log your browser out of all Instagram accounts, this will ensure that you will connect to the correct Instagram account.

 

Connecting Your Instagram Account with Juicer


  1. Visit Connected Social Accounts and next to the Instagram username header click the red + button.

  2. As a part of the authentication process, you will be redirected to Instagram to log in to your Instagram account, if you already weren't logged in.
  3. It is important to allow access to the Juicer app. This permission lets Juicer import Instagram photos from your Instagram account to the Juicer feed. This is required for Juicer to work.

  4. Click "Allow" and the connection will be established. You can now add this Instagram account to your Juicer dashboard's "Social Media Sources" area. Your successful connections should be listed in the area shown below:
⚠️ If one or more of your connections appear in red, your connection is expired. Please click the refresh button 🔄 and follow the instructions. Details are outlined in our How to refresh your Instagram connections article.

 


Adding an Instagram Source

A "source" is any social media account or hashtag whose posts you display. Your sources are shown within the "feed", which is the wall of posts you embed on your website. Now that you have connected your Instagram account with Juicer, you can add its content to your Juicer feed via Instagram source.

  1. Open your Juicer dashboard and access the feed to which you want to add the source
  2. Click "+ Add New Source"
  3. Select Instagram

  4. Select "Posts" and the Instagram username you want to add.

  5. Click "Add source" and that's it!
    Now your Instagram posts or the other IG content will appear in your Juicer feed.
As you can see in the screenshot above, this is where you will also add your Instagram hashtags, reels, and stories as sources.
👉 If you want to add an Instagram Hashtag source, please refer to the How to add an Instagram hashtag source to Juicer help doc.
👉 If you want to add an Instagram Reels source, please refer to the Instagram Reels are not showing up in my feed help doc.


Troubleshooting


If you see the button with the text "Connect Instagram and Add Source" that means that you haven't connected your Instagram account correctly or at all. If this occurs please click on Connect Instagram and Add Source and follow the instructions.

 


If you have any questions or need any help, please email us at hello@juicer.io.

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