When you create an Instagram source by hashtag, the posts in your feed don't show the original poster's username or profile picture. Instead, each post is labeled with the hashtag itself—for example, #nature on Instagram. This is a limitation of Instagram's API, not Juicer, and it applies to every tool that fetches Instagram posts via hashtags.
What your feed shows
For posts pulled by hashtag, Juicer renders the hashtag as the poster name. So a post tagged #iceberg appears in your feed as #iceberg instead of showing the person who posted it.
For Instagram username sources—where you connect a specific Instagram Business account—the original profile information is shown normally. This article only applies to hashtag sources.
Why this happens
In December 2018, Instagram changed its API so that hashtag-based content no longer returns personally identifiable information (PII) about the poster:
Deprecated endpoints—Instagram removed the older endpoints that exposed usernames and profile images for hashtag and location queries.
Business accounts required—to fetch hashtag content via the API at all, your connected Instagram account must be an Instagram Business account.
No PII in hashtag results—even with a Business account connected, Instagram does not include usernames or profile pictures for hashtag-based posts.
Juicer reflects this by labeling hashtag posts with the hashtag rather than inventing a name we don't have.
Customize the display text
If you'd prefer a different label—such as just "Instagram" or your brand name—you can replace the text on the page with a small script. Add this after your Juicer embed code:
<script type="text/javascript">
document.addEventListener('juicer:feedLoaded', () => {
setInterval(() => {
document.querySelectorAll('[data-source="instagram"] .j-poster h3').forEach((el) => {
if (el.textContent.endsWith(' on Instagram')) {
el.textContent = 'Instagram';
}
});
}, 500);
});
</script>
Replace 'Instagram' with whatever label you want shown.
Note: this only changes the label that's displayed in the browser. It doesn't reveal the original Instagram username—Instagram's API does not provide it.
More customizations
For other text and label customizations in your feed, see Translating Buttons in Your Juicer Feed.
Still have questions?
If your feed doesn't behave as described, or you need help applying the script, please contact us.