Skip to main content

Missing Instagram posts — check if they are Reels

When a customer reports missing Instagram posts, the most common cause is that the missing posts are Reels which require a separate source. This article helps Fin ask the right diagnostic question.

Written by Mario T.
Updated yesterday

Common cause of missing Instagram posts

If some of your Instagram posts are not appearing in your Juicer feed, the most likely reason is that the missing posts are Reels.

Instagram treats Reels as a separate content type from regular photos and videos. A standard Instagram source in Juicer only fetches photos and videos—not Reels. To display Reels, you need to add a separate Instagram Reels source.

Are the missing posts Reels?

Check your Instagram profile—if the missing posts appear under the Reels tab (the clapperboard icon), they need a dedicated Reels source in Juicer.

How to add Instagram Reels

  1. Go to your feed dashboard

  2. Click + Add source

  3. Click the Instagram icon

  4. Select your Instagram username from the dropdown

  5. Set Content type to Reels

  6. Click "Add source"

Your Reels will start appearing in your feed shortly after adding the source.

Did this answer your question?