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Validating ownership of your Facebook sources

How to connect a personal Facebook account with manager access, validate each source, and troubleshoot Pages that don't appear in Juicer.

Written by Mario T.

To pull posts from a Facebook Page, Juicer needs an OAuth connection from a personal Facebook account that has a manager role on that Page. This article covers the required permissions, how to validate each Facebook source, and how to troubleshoot Pages that don't show up.

Required permissions

Juicer needs both of these permissions on every Facebook Page it pulls from:

  • Read content posted on the Page (pages_read_engagement)

  • Read user content on your Page (pages_read_user_content)

⚠️ Important: Grant both permissions to the Juicer integration in your Facebook Business Tools settings. Without them, your feed won't show new Facebook posts.

How to validate your Facebook sources

  1. Connect your personal Facebook account to Juicer—the one with manager access to the Page.

  2. Review the list of feeds and Facebook sources. A green checkmark means the source is validated; a red exclamation point means it needs action.

If you're not a manager of a Page you want to display, ask an existing manager to add you on Facebook. Any role (admin, editor, moderator, etc.) is enough. They can do it from facebook.com/bookmarks/pages. Until those connections and permissions are in place, Juicer won't pull new Facebook posts. You'll see red dot indicators in three places on your dashboard: on your profile photo (top right), next to Connected Social accounts in the profile dropdown, and on the Sources icon in the feed's bottom toolbar. Clicking the Sources icon dot opens a Fix Now! popover that takes you to the inspect page.

Troubleshooting

If a Page you manage doesn't appear in Juicer's source picker:

  1. Click View and edit next to the Juicer integration.

  2. Make sure both permissions are toggled on for every Page you want to display.

If your Page still doesn't appear after granting both permissions, contact us with the Page name.

Enterprise accounts

Only one user with access to your Juicer feeds needs to make the Facebook connection—the same connection covers every feed and source the team manages. Two ways to set it up:

  • The client connects their own Facebook account. Send them to juicer.io/social-accounts (or the white-label equivalent). They sign in with their personal Facebook account that has manager access. You won't see their Facebook account.

  • The client makes you a Page admin. Then you connect your own Facebook account.

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