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Validating ownership of your Facebook sources

How to connect a personal Facebook account with manager access, validate each source, and troubleshoot Pages that don't appear in Juicer Social.

Written by Mario T.

To pull posts from a Facebook Page, Juicer Social needs an OAuth connection from a personal Facebook account that has a manager role on that Page. This article covers the required permissions, how to validate each Facebook source, and how to troubleshoot Pages that don't show up.

Required Facebook Page role

The Facebook profile you connect to Juicer must have at least a Manager-level role on the Facebook Page you want to pull from. These roles work:

  • Admin

  • Editor

  • Moderator

These roles don't have enough permission to authorize Juicer:

  • Analyst

  • Advertiser

  • Community Manager

If a connection that used to work suddenly fails, this is often the cause—Meta has tightened the role requirements for third-party integrations, and accounts with informal "shared access" without a formal Page role can no longer authorize Juicer. Ask a Page admin to assign you a Manager-level role under Facebook → Page Settings → Page Roles, then reconnect from Juicer's Social accounts page.

Required permissions

Juicer needs both of these permissions on every Facebook Page it pulls from:

  • Read content posted on the Page (pages_read_engagement)

  • Read user content on your Page (pages_read_user_content)

⚠️ Important: Juicer asks for both permissions when you connect Facebook on the Social accounts page. Keep them checked and select every Page you want to display under Edit access. Without them, your feed won't show new posts from that Page.

How to validate your Facebook sources

  1. Connect your personal Facebook account to Juicer—the one with manager access to the Page.

  2. Open https://www.juicer.io/feeds/inspect.

  3. Review the list of feeds and Facebook sources. A green checkmark means the source is validated; a red exclamation point means it needs action.

    Juicer inspect page showing a Facebook connection with a green checkmark and the message Everything looks fine, nothing to do here
    Juicer inspect page showing Facebook Not connected with a red warning icon and the Connect your Facebook account button

If you're not a manager of a Page you want to display, ask an existing manager to add you on Facebook. Any role (admin, editor, moderator, etc.) is enough. They can do it from facebook.com/bookmarks/pages. Until those connections and permissions are in place, Juicer won't pull new Facebook posts. You'll see red indicators on your dashboard: next to Social accounts in the left sidebar and on the Sources icon in the feed's bottom toolbar. Clicking the Sources icon dot opens a Fix Now! popover that takes you to the inspect page.

Juicer dashboard sidebar with a red badge next to Social accounts
Feed bottom toolbar with a red dot on the Sources icon and the popover We cannot import posts for one of your sources with a Fix Now! button

Troubleshooting

If a Page you manage doesn't appear in Juicer's source picker, or one Page stopped updating while your other Pages still work, Juicer probably wasn't given access to that Page when you connected. The View and edit dialog in Facebook's Business Integrations doesn't list your Pages, so you can't add a Page there. Remove Juicer and reconnect instead.

Facebook View and edit dialog for the Juicer integration listing Manage your business and Instagram permissions, with no list of Pages

⚠️ Already connected? Reconnecting alone won't add a Page. If Juicer is already connected to your Facebook account, Facebook only shows You previously logged into Juicer with Facebook and keeps your earlier Page choices, with no Edit access option. Remove Juicer first, as in step 2 below, and then reconnect.
​

Facebook screen You previously logged into Juicer with Facebook. Would you like to continue? with only Continue as and Cancel buttons and no Edit access option

  1. Open facebook.com/settings?tab=business_tools.

  2. Click Remove next to the Juicer integration and confirm.

    Facebook Business Integrations page with an arrow pointing at the Remove button next to the Juicer integration

  3. Straight away, reconnect Facebook on Juicer's Social accounts page. Your Facebook sources stop updating until you do.

  4. When Facebook asks which Pages to share, click Edit access, select every Page you want to display and finish connecting.

    Facebook screen Juicer is requesting access to, with the Edit access link and the Continue as button

New posts from the Page appear at your next regular sync. If the Page still doesn't appear after you reconnect and select it under Edit access, contact us with the Page name and the name of the Facebook profile you connected.

Enterprise accounts

Only one user with access to your Juicer feeds needs to make the Facebook connection—the same connection covers every feed and source the team manages. Two ways to set it up:

  • The client connects their own Facebook account. Send them to juicer.io/social-accounts (or the white-label equivalent). They sign in with their personal Facebook account that has manager access. You won't see their Facebook account.

  • The client makes you a Page admin. Then you connect your own Facebook account.

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