Skip to main content

Why Juicer can't display comments, replies, or photo tags from other users

Juicer supports @mentions from Facebook, Instagram, LinkedIn, and X/Twitter. Comments, replies, and photo tags aren't supported due to API limitations.

Written by Mario T.
Updated today

Juicer imports posts from the social networks you connect, but not every type of content is available through platform APIs. Here's what we can and can't display.

What Juicer displays

  • Original posts from accounts you connect—your own Facebook Pages, Instagram accounts, LinkedIn company pages, X/Twitter profiles, and so on.

  • Hashtag posts from networks that expose hashtag search through their API.

  • Mentions—posts from other users that @mention your connected account. Available as a dedicated source type on Facebook, Instagram, LinkedIn, and X/Twitter. Look for the Mentions tab when adding a new source.

What Juicer doesn't display

  • Comments and replies on posts—the underlying APIs either don't expose these or don't expose them reliably enough to aggregate.

  • Photo and video tags—for example, when another user tags your account in an image but doesn't @mention it in the caption. These aren't available via the public APIs.

Facebook Page visitor posts

When you add a Facebook Page source, you can enable Also import Facebook Visitor Posts to display public posts that other users have made on your Page's wall. For this to work, you also need to connect a personal Facebook account that is an admin of the Page under Connected Social Accounts.

Did this answer your question?