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"URL blocked" error when connecting Facebook or Instagram

Explains the Facebook "URL Blocked: This redirect failed because the redirect URI is not whitelisted" error and how to resolve it for white-label users.

Written by Mario T.

The error

When trying to connect your Facebook or Instagram account, you see this error from Facebook:

"URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app's Client OAuth settings."

Why this happens

This error occurs when you are accessing Juicer through a custom domain (white-label) rather than directly through juicer.io. Facebook only allows connections from specific registered domains, and Juicer's social account connections are configured to work through juicer.io.

How to fix it

Log in directly at juicer.io and connect your Facebook or Instagram account from there. The connection will work the same way regardless of which domain you use to manage your feed afterward.

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